DOIONLINE 
DOIONLINE Publish In |
International Journal of Management and Applied Science (IJMAS)-IJMAS |
 Journal Home Volume Issue |
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Issue |
Volume-3,Issue-3 ( Mar, 2017 ) | |||||||||
Paper Title |
Employee Engagement Model: A Study of Thai Hotel Industry | |||||||||
Author Name |
Supaporn Prasongthan, Chokechai Suveatwatanakul | |||||||||
Affilition |
Faculty of Humanities, Kasetsart University, Thailand Graduate School of Tourism management, National Institute of Development Administration, Thailand | |||||||||
Pages |
17-22 | |||||||||
Abstract |
The employee engagement model for Thai hotel industry was developed based upon JD-R model of work engagement and grounded in Social Exchange Theory. A self-administered questionnaire was used as a research tool, a total of 429 hotel employees in Thailand were used as a sample. The structural equation modeling techniques was applied to develop suitable model for employee engagement. The findings indicated the goodness of fit among five driving factors (perceived organizational support, optimism, co-worker relations, conscientiousness and career opportunities and advancement) and four consequences (job performance, organizational citizenship behavior, job satisfaction and turnover intention) of employee engagement. The results suggested that perceived organizational support and optimism demonstrated powerful influences on employee engagement. Practical implication and limitation were also discussed in our study. Keywords: Employee Engagement, Thai Hotel, Antecedent, Consequence. | |||||||||
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