DOIONLINE 
DOIONLINE Publish In |
International Journal of Management and Applied Science (IJMAS)-IJMAS |
 Journal Home Volume Issue |
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Issue |
Volume-4,Issue-2 ( Feb, 2018 ) | |||||||||
Paper Title |
Method for Defining Strategic Processes and Indicators of Performance in Business Processes of the Brazilian Government | |||||||||
Author Name |
Daniel Souza Coelho | |||||||||
Affilition |
Ministry of Planning - Brazil | |||||||||
Pages |
35-40 | |||||||||
Abstract |
Managing the quality of information technology business processes is a great challenge for organizations. This research proposes the application of a method to define strategic processes of information technology and select indicators for these processes, aiming the performance management of the strategic information technology business processes in a Brazilian federal institution of education. Index Terms - business process management, indicators, information technology | |||||||||
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