DOIONLINE 
DOIONLINE Publish In |
International Journal of Advances in Electronics and Computer Science-IJAECS |
 Journal Home Volume Issue |
||||||||
Issue |
Volume-6,Issue-1 ( Jan, 2019 ) | |||||||||
Paper Title |
Research on Design a Patient Satisfaction Scoring Model | |||||||||
Author Name |
Gangmin Li, Songhua Liu, Xuming Bai | |||||||||
Affilition |
Department of Computer Science and Software Engineering, Xi’an Jiaotong-Liverpool University Suzhou, China Department of Interventional Radiology, The Second Affiliated Hospital of Suzhou University Suzhou, China | |||||||||
Pages |
6-13 | |||||||||
Abstract |
The conflict between physicians and patients becomes more fierce which has developed into a complex social problem and has seriously threatened the stability and development of peaceful society in China. Many hospitals not only ensure their technology and equipment up-to-date, but also shift focus toward providing effective and high-quality care to patients. Patient Satisfaction Scoring System is one of the efforts to objectively reflect the quality of medical care and service and patients’ expectation and satisfaction. Therefore a trustworthy relationship between doctors and patients can be established. This paper reports our study on how to construct a Patient Satisfaction Scoring model to improve health-care and service of the two hospitals efficiently. Keywords - Patient Satisfaction Scoringmodel; Big Data Analytics; Medical care; physicians and patients relationship. | |||||||||
| View Paper | ||||||||||
