DOIONLINE

DOIONLINE NO - IJACEN-IRAJ-DOIONLINE-41

Publish In
International Journal of Advance Computational Engineering and Networking (IJACEN)-IJACEN
Journal Home
Volume Issue
Issue
Volume-1,Issue-4  ( Jun, 2013 )
Paper Title
Application of Queuing Theory For The Improvement of Bank Service
Author Name
Toshiba Sheikh, Sanjay Kumar Singh, Anil Kumar Kashyap
Affilition
Chhatrapati Shivaji Institute of Technology, Durg (C.G.), India
Pages
15-18
Abstract
Lines of waiting customers are always very long in most of the banks. In this paper, the M/M/Z/∞:FCFS model is converted into M/M/1/∞:FCFS to know which one is more efficient, a line or more lines. To do this, first we establish the optimization model of queuing and calculate the optimal model of queuing. Second, calculate the optimal number of service stations to improve operational efficiency. Third, we calculate the optimal service rate and the service efficiency by the operating costs. Based on these aspects, the result of analysis was effective and practical.
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